Online Customer Reviews Is An Essential Component Of...

According to Internet World Stats, there are 3,611,375,813 Internet users around the world as of June 30, 2016. Because of this, online customer reviews have become a vital component of businesses and are considered by many as a form of â€Å"social proof† where people take the word of others as proof that a particular product or service is valuable and worth getting. When a potential customer conducts online research about a product or service from a business with many great reviews, it makes it much easier for them to not only trust the company but also purchase those goods because of the social proof shared online. On the contrary, businesses with a shortage of great reviews don’t get the benefit of the doubt from potential customers. Worse yet, having zero reviews is just as detrimental as having negative reviews. With this in mind, it’s crucial that Experts Exchange members do their best to get their existing customers to share their reviews online as a form of social proof for potential customers. Try Asking - It Never Hurts If you’re new to getting reviews, it may seem a bit awkward to ask customers to assess your business and share their opinions online about the products or services purchased. But don’t let that stop you. Like the old adage goes, â€Å"ask and you shall receive.† So instead of feeling hesitant, you need to just simply ask your customers to leave a review. In parallel, you must also train your staff to make it a point to ask customers for a review asShow MoreRelatedRole Of Information Systems During 21st Century1346 Words   |  6 PagesThe Role of Information Systems in the 21st Century Information technology is essential for conducting business in the 21st century. It plays an important part in increasing efficiency of businesses. 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